- We believe in Responsible Gaming and take our responsibility in this matter seriously. Gambling should be an exciting pastime, and we urge our Customers to have fun, but not bet beyond their means. Blue Bird N.V. is committed to endorsing responsible wagering among its Customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.
- We undertake any effort in order to ensure your pleasant online gaming experience while playing in the Company, keeping full awareness of the financial harms associated with problem gambling. With regard to the purposes pointed out herewith, we do strongly suggest our Customers to try keeping clearly separate gambling from his/her daily activities; try establishing affordable deposit limits; try considering the lasting time of each gambling session before its commencing; not to understand gambling as an alternative source of income or a way to recoup debit;
- At any time the Customer may request to our Customer Service temporary or permanent self-exclusion from part or all of our services as well as the closure of his/her account. We will use all our reasonable endeavours to ensure compliance with self-exclusion; however you accept that we are not liable if you manage to by-pass our security measures in circumstances which are beyond our reasonable control.
- The Customer may as well request to our Customer Service to activate deposit limits on his/her account, or to modify the existing ones. Blue Bird N.V. provides its users with the facilities to set their own limit on deposits on a daily, weekly or a monthly basis. We will use all our reasonable endeavours to ensure the effective enforcement of the deposit limits; however you accept that we are not liable if you manage to by-pass our security measures in circumstances which are beyond our reasonable control. Revocation of previously self-imposed limit shall come into effect only after seven days after the Company has received the request of Revocation.
There are many organisations that can provide you with support and assistance in case you develop a problem with gambling, and we recommend that players contact a self help organisation for additional help.The following websites offer advice and guidance. Each one contains help line numbers and an e-mail address that you may contact if you would like confidential advice and support.